top of page

Customer Reviews - 2022 summary


On completion of an installation customers from Suffolk Conservatory, Office Garden Rooms, Suffolk Windows and Doors and parent company Colourchange UPVC are asked to complete a feedback form, the following information is taken from these forms. From the 55 forms received in 2022 the total client satisfaction score was 2,711 out of 2,750 which is 98.6%.


This is a good improvement on last year and our best result since recording the scores.


"Just emailing you to say what an amazing job Tony & Mark did for me. Plus the guy who did the plastering , mustn't forget him! I'm really pleased with their efforts, they work efficiently & thoroughly to achieve a lovely extra room for me. All done cheerfully in a friendly manner despite horrible weather that got chucked at them on the first day. Thank you very much."


"Just to say thank you for dealing with our sunroom so efficiently. It was a pleasure to have Kevin working here. The work was carried out to a high standard and in a professional manner, everything was always cleaned up very well before he left. He is a credit to Colourchange."


"Staff were always very polite and professional. They gave us a lot of confidence in themselves by the way they worked and treated out home with respect. We are very happy with the team"


"The after sales service is brilliant. I'm very glad that I ordered from you"


"Extremely impressed with both Chris and Ian, an absolute pleasure to have them working on the property.

​Both were extremely conscientious and honest, pointing out any issues, which they were quick to rectify, or suggest rectification.

​A credit to the company. We would have no hesitation in recommending them to friends and colleagues.

​Many thanks for all your hard work and hope to see you again."



Comments


bottom of page