Glazed conservatory roof
Glazed conservatory roof
A division of
Customer reviews 2020
On completion of an installation customers from Suffolk Conservatory and parent company Colourchange UPVC are asked to complete a feedback form, the following information is taken from these forms. From the 45 forms received in 2019 the total client satisfaction score was 2,205 out of 2,250 which is 98%. This is the second year in a row that we achieved a 9.8 out of 10 rating. 35 out of the 45 customers gave us a 50 out of 50 rating. (the survey covers the type of work undertaken, time taken to do the work, cleanliness of the team, friendly and professional interaction, overall performance of the fitting team).
15th December 2020
"We are very pleased with the standard of work completed by your team. The work was carried out in a professional and timely manner which is particularly impressive in these difficult times"
Score 50/50
Mr and Mrs Brown
Bredfield
That is wonderful feedback thank you
11th December 2020
"Everyone was great - thank you"
Score 50/50
Mrs Randall
Stowmarket
Thank you for choosing us to do the work
4th December 2020
Score 50/50
Mrs Brame
Stratford St Andrew
A new sunroom in time for Christmas
2nd December 2020
"Very pleased and nice guys that fixed them"
Score 50/50
Mrs Graham
Rendlesham
Another installation across the road, thanks for your business
1st December 2020
"A first class job, very pleased with the whole experience, very friendly staff"
Score 50/50
Mr Leach
Leiston
Thank you for chosing us for door, hope you like the particular shade of red that you selected
25th November 2020
Score 50/50
Mr Roberts
Ipswich
Thank you for chosing us for your installation
24th November 2020
Score 50/50
Mrs Chmielek
Ipswich
A great set of bifolds installed
23rd November 2020
"Delighted with the appearance of the door and frame"
Score 50/50
Mrs Robinson
Wrentham
Thank you for the feedback, great to see how happy you are with it
20th November 2020
"Excellent"
Score 50/50
Mrs Lawrence
Capel St Mary
Thank you for choosing us to fit your new door
16th November 2020
Score 50/50
Mr Lloyd
Leiston
Thank you for choosing us to fit your new door
17th November 2020
Score 50/50
Mrs Guntrip Guard
Rendlesham
Lovely to do some more work for you.
11th November 2020
Score 48/50
Mr Songhurst
Felixstowe
Thank you for chosing us for your project
22nd October 2020
Score 50/50
Mr Bradbrook
Trimley St Mary
Another composite door installation just in time for winter
23rd October 2020
"Andy and Ryan - Good team :-) "
Score 50/50
Mr Appleton
Rendlesham
Another installation in Rendlesham, thank you for shopping locally and thanks for the comments about Andy and Ryan
22nd October 2020
Score 44/50
Mr Miller
Felixstowe
Thank you for choosing us for your new conservatory. Sorry about the delay in starting the work and the time it took to finish. We have had difficult challenges created by manufacturing delays due to Covid 19 which role out across the business. Delighted that you are happy with the finished product and thank you for recommending us.
9th October 2020
Very Satisfied "and the team went the extra mile by helping me clear the access and removed the old doors so neatly that I could sell them on"
Score 50/50
Mr Fitch
Needham Market
Thanks for the extra praise for our great team of fitters.
21st October 2020
Score 50/50
Mrs Masters
Felixstowe
Thank you for chosing us for your new patio door
22nd September 2020
"The boys like tea!"
Score 52/50
Mr Grunnell
Felixstowe
Our first 52/50! 12 out of 10 for friendly and professional staff and I see that you noticed they like tea
21st September 2020
"A great job done by ColourChange, fascias, soffits, guttering and the change
of colour of our Orangery. All the guys worked efficiently and
professionally and were friendly, tidy and very obliging. The finished
result is fantastic and we are delighted.
Thank you for all your efforts."
Score 50/50
Mr and Mrs Thompson
Felixstowe
Thank you for the feedback, our fitting team and colouring specialists enjoyed working on your property
8th September 2020
Score 50/50
Mr and Mrs Fitch
Battisford
Thank you for choosing your coloured doors from us.
4th September 2020
"Very pleased with everything"
Score 50/50
Mr and Mrs Burns
Aldeburgh
Thank you for the kind remarks about our installation team
19th August 2020
"Really impressed with the work. Very professional and helpful"
Score 50/50
Mr Broom
Kesgrave
Your new insulated conservatory roof will make a huge difference - you now have a room rather than a conservatory
19th August 2020
Score 50/50
Mr Powell
Wickham Market
Thank you for choosing your coloured windows and doors from us.
5th August 2020
Score 45/50
Mr Peachment
Ipswich
Thank you for choosing us for your windows.
5th August 2020
"Very Professional, Thanky You"
Score 50/50
Mr Dzierozynski
Rendlesham
Great to fit another door on our doorstep.
4th August 2020
"Nice Friendly Company"
Score 50/50
Mr Schwager
Felixstowe
Thank you for choosing us for your new french doors
29th July 2020
"Well pleased with the work that was carried out"
Score 50/50
Mr Banthorpe
Ipswich
We are delighted that you are pleased with your new doors
20th July 2020
"With reference to my installation in Monday this week. I just want to send my sincere thanks and appreciation for a great product and installation. Your installers were extremely professional, courteous and tidy"
Score 50/50
Mr Lock
Saxmundham
Thank you for choosing us to install your new windows
14th July 2020
"Very polite and cleaned everything up afterwards. Lovely lads, done a brilliant job."
Score 50/50
Mrs Titman
Ipswich
Thank you for the feedback, so pleased that you are delighted with your new windows and door
6th February 2020
"Thanks for the finished windows they look great and the plastering is just what we wanted. All your team worked very hard and were very professional, we felt very at ease with them working in our home. Looking forward to having the rest fitted in the near future."
Score 46/50
Mr Alexander
That's great to hear, look forward to working with you on the next phase
17th January 2020
"Great job, great lads, very pleased."
Score 50/50
Hall Farm
Thank you for your feedback, it's great to hear about the installation team
13th January 2020
"Disappointed with the time taken from initial acceptance of quote to final completion. However fitters were excellent and the final product looks great."
Score 41/50
Mr Paster
Saxmundham
Thank you for your feedback and I am sorry that the project took longer than expected. We did encounter some work scheduling problems prior to Christmas and have to accept that we did not perform to our usual standards. Thank you for the positive feedback on the product and the fitting team."
10th January 2020
"The guys were very professional and friendly. A pleasure to have replacing the windows"
Score 50/50
Mr Hunter
Rendlesham
Thank you for your feedback. Enjoy the benefits of your new windows.
10th January 2020
" Excellent job. Thank you. Door was exactly as we imagined and better"
Score 48/50
Mr Saunders
Aldeburgh
Thank you for choosing to get your new door and window from us.