Glazed conservatory roof
Glazed conservatory roof
A division of
Customer reviews 2022
On completion of an installation customers from Suffolk Conservatory, Office Garden Rooms and parent company Colourchange UPVC are asked to complete a feedback form, the following information is taken from these forms. From the 61 forms received in 2021 the total client satisfaction score was 2,967 out of 3,050 which is 97.3%. This figure dropped from 98% last year, this reduction was mainly due to delays that were related to supply problems associated with Covid19 (the survey covers the type of work undertaken, time taken to do the work, cleanliness of the team, friendly and professional interaction, overall performance of the fitting team).
20th December 2022
Score 50/50
A Woodrow
Hollesley
We are popular for door installations in Hollesley. Thanks for choosing us.
19th December 2022
Score 50/50
R. Root
Campsea Ashe
Fabulous bifolds installed, thank you for the feedback.
19th December 2022
"Response time on queries and notifications of work to be carried out (fitting, plastering & carpentry) was excellent."
Independent review from Certass
10th December 2022
"All very pleasant people from the manager to the office staff and fitters. The fitters worked really hard and just kept going when it started to rain."
Independent review from Certass
7th December 2022
Score 50/50
Mr & Mrs Lakey
Rendlesham
Yet another door installed in Rendlesham - thanks for choosing Colourchange
7th December 2022
Score 50/50
S Collins
Rendlesham
Your new composite door will keep out the drafts!
28th November 2022
"Good Job!"
Score 50/50
P Clarke
Melton
Some great new windows for you home.
25th November 2022
"Quick, polite service - very happy"
Score 50/50
Mr and Mrs Bellamy
Felixstowe.
Thank you for buying you doors from us.
24th November 2022
Score 50/50
Mr and Mrs Longman
Woodbridge
Thank you for buying you doors from us.
22nd November 2022
Score 50/50
R Woolnough
Aldringham
Thank you for buying you door from us.
18th November 2022
Score 49/50
T Shewan
Aldringham
Thank you for buying you window and door from us.
18th November 2022
"The after sales service is brilliant. I'm very glad that I ordered from you"
S Hammond
Woodbridge
Thank you for your comment. We like to get it right first time, if something is not right sort it ASAP.
10th November 2022
Score 50/50
E Slater
Halesworth
Another conservatory transformed with an insulated roof.
10th November 2022
Score 50/50
K Morphew
Rendlesham
That transformed a porch. Thanks for coming to us for your work
4th November 2022
"Staff were always very polite and professional. They gave us a lot of confidence in themselves by the way they worked and treated out home with respect. We are very happy with the team"
Score 50/50
P Barton
Woodbridge
Another insulated conservatory roof fitted in the Woodbridge area.
3rd November 2022
Score 50/50
E Smith
Holbrook
Thank you for getting your windows and door from us
2nd November 2022
"Very polite and helpful team"
Score 50/50
M Griffin
Woodbridge
We have a great team of fitters, thanks for your feedback
1st November 2022
"Very happy with the windows and installation - thank you"
Score 50/50
C Moodie
Framlingham
Thank you for choosing us for your windows and door
24th September 2022
Score 50/50
Mrs Battle
Rendlesham
Thank you for choosing us for your new door.
15th September 2022
"Brilliant job, many thanks"
Score 50/50
G Parker
Ipswich
Thank you for choosing us for your windows and door.
12th September 2022
Score 46/50
K Fowler
Ufford
Thank you for choosing us for your windows and doors.
9th September 2022
"Fab. Doors and Windows excellent"
Score 50/50
T Mottershead
Rendlesham
Thank you for choosing us for your windows and doors.
2nd September 2022
"Just to say thank you for dealing with our sunroom so efficiently. It was a pleasure to have Kevin working here. The work was carried out to a high standard and in a professional manner, everything was always cleaned up very well before he left. He is a credit to Colourchange."
Mr and Mrs Browen Smith
Reedham
Thank you for your feedback, we agree Kev is a star.
1st September 2022
"I would just like to say thank you for sorting my doors out in short time. Excellent customer service."
N Leek
Eyke
Installing new conservatories, windows and doors is the start of the work we do for customers. We guarantee products for up to 10 years and if a problem arises we help sort it as quickly as possible.
25th August 2022
Score 50/50
B. Eade
Tunstall
Thank you for choosing us to supply you with replacement windows.
25th August 2022
Score 50/50
L Oliver
Colchester
With the new roofline and windows your house looks amazing.
12th August 2022
"Colour Change UPV Ltd we’re really helpful, workers were brilliant and I would highly recommend this company."
Independent review from Certass
1st August 2022
"They were very tidy and good workmen. Have already recommended them to people."
Independent review from Certass
27th July 2022
Score 50/50
C Ward
Felixstowe
Thank you for choosing us for your new door.
22nd July 2022
Score 50/50
P Taylor
Bredfield
All new windows and doors, complete transformation of your house exterior.
24th June 2022
"Can you pass on our thanks to the blokes involved in the job. Dave, Shane and others. We are really pleased with the result and quality of the work."
Score 50/50
I Whear
Rendlesham
Thank you for letting us know, we are delighted that you are so happy with the result.
21st June 2022
"Very good work, excellent staff"
Score 50/50
J Rowlinson
Stowmarket
Your new windows look fabulous.
22nd June 2022
Score 50/50
W Webster
Melton
Thank you for getting your new composite door from us
22nd June 2022
Score 45/50
L Byford
Ipswich
Thank you for getting your window from us
15th June 2022
Score 50/50
M Smith
Ipswich
Another door and side panel installed by our team
15th June 2022
"Great workmanship and excellent quality products. Thanks."
Independent review from Certass
1st June 2022
"just emailing you to say what an amazing job Tony & Mark did for me. Plus the guy who did the plastering , mustn't forget him! I'm really pleased with their efforts, they work efficiently & thoroughly to achieve a lovely extra room for me. All done cheerfully in a friendly manner despite horrible weather that got chucked at them on the first day. Thank you very much."
Score 50/50
A Burt
Saxmundham
Thank you for such lovely feedback
1st June 2022
"Great guys and efficient neat work. Thank you"
Score 50/50
K Barton
Tunstall
Some super new double glazed A rated windows installed.
27th May 2022
"Thank you so much for my fabulous room! One extremely happy customer"
Score 50/50
T Jackson
Rendlesham
It was a delight to work with you on your new conservatory and we are so happy that you love it.
18th May 2022
Score 50/50
Mr Gray
Thank you for choosing your windows and doors from us
16th May 2022
"I would like to say what a fantastic job Tony and Mark have done this week. It has actually been a pleasure having them here - they have been both professional and friendly and have done all they can to cause the least disruption for me and left the working area neat and tidy for me. Service I didn't expect and I doubt that I would have got elsewhere. ."
Score 50/50
T Dexter
Shotley
Thank you for choosing us to install your insulated conservatory roof. We have a great team of fitters and it is always great to hear that they are appreciated.
6th May 2022
"Fitters very good."
Score 50/50
Mr Chapple
Shottisham
Thank you for your feedback and your patience, we did experience lengthy delays with your order
6th May 2022
"Andy and Chris were both courteous and professional and thorough in their work, taking time to explain what they were doing."
Score 50/50
Mr Sharland
Knodishall
Some special coloured flush frames installed.
3rd May 2022
"All good - thank you."
Score 50/50
Mr Ambury
Orford
Thanks for choosing us for your windows and doors
28th April 2022
"More than happy with the overall service, from the shop to the fitting - Everyone has been helpful."
Score 50/50
Mrs Hammond
Woodbridge
The new porch looks so much better, thank you for your comments.
20th April 2022
Score 50/50
Mrs Butler
Felixstowe
Thank you getting your new front door from us
28th March 2022
"Very knowledgeable, very skilled, competent, pleasure to deal with. Went the extra 'mile' to make the installation looking perfect."
Independent review from Certass
21st March 2022
Score 50/50
Mr Broom
Kesgrave
Thank you for choosing your unique coloured windows from us.
16th March 2022
"Superb Service! Can't recommend your company highly enough. Many Thanks."
Score 50/50
Mrs Wright
Creeting St Mary
Thank you for your kind words
15th March 2022
Score 50/50
Mr Bodkin
Sudbourne
Thank you for your feedback
14th March 2022
"I am very pleased with the look of the door. Work on it was excellent."
Score 50/50
Mr McGinity
Butley
Thank you for your feedback and choosing our specialist colouring services.
14th March 2022
Score 50/50
Eyke Village Hall
Eyke
Lovely to do some work on a local village hall
11th March 2022
Score 50/50
Mr Garrard
Rishangles
Thanks fo the 50/50 feedback, great to see that Andy and Chris did such a good job
11th March 2022
Score 46/50
Mr Winslade
Hollesley
Another couple of windows installed in Hollesley
9th March 2022
"Arrived promptly everyday, put down sheets to protect carpets etc. Very pleased with final results. Stunning - would recommend the team highly"
Score 50/50
Mr May
Rushmere St Andrew
Wonderful to hear that you are so pleased with the installation.
3rd March 2022
"polite, pleasant staff"
Score 50/50
Mr Roberts
Orford
Thanks for choosing us to replace your bargeboards
2nd March 2022
"We scored 7 out of 10 for the job completed in a timely manner due to the late fitting of the door. Later than the agreed original fitting date set by Colourchange UPVC"
Score 46/50
Mrs Shannon
Ipswich
Sorry about the delay installing your door. We believe that we have now caught up with all the late supply issues.
9th February 2022
Score 50/50
Mr Gibbs
Orford
An impressive front door that will protect you from draughts.
21st January 2022
"We were very impressed"
Score 48/50
Mr Nicholas
Ipswich
Delighted that we left such a positive impression. You will be more impressed when you start to feel the difference the insulated roof makes on your conservatory!
18th January 2022
"Left path dirty with plaster"
Score 47/50
Mr Churchyard
Kesgrave
Apologies for the plaster marks that were on your path, your new insulated conservatory roof will keep you warmer in the winter.
14th January 2022
"Team were professional at all times, keeping us informed of progress and plans for time frames of installing the windows."
Score 46/50
J Rowlinson
Pettaugh
Thank you for choosing us to install your windows.
7th January 2022
"Thank you! Will recommend and use again."
Score 50/50
Mrs Crane
Woodbridge
Thank you for ordering your new door from us.
6th January 2022
"Price was good. Staff were polite and worked really hard. Would recommend to anyone."
Score 50/50
Mr Eagles
Trimley St. Mary
Thank you for ordering your new patio door from us.
4th January 2022
"Thanks very much for your work. Very satisfied. Also thanks for replacing the old lock on my back door"
Score 36/50
Mrs Gavazzi
Saxmundham
Many thanks, another front door installed in Saxmundham.