Customer reviews 2022

On completion of an installation customers from Suffolk Conservatory, Office Garden Rooms and parent company Colourchange UPVC are asked to complete a feedback form, the following information is taken from these forms. From the 61 forms received in 2021 the total client satisfaction score was 2,967 out of 3,050 which is 97.3%. This figure dropped from 98% last year, this reduction was mainly due to delays that were related to supply problems associated with Covid19 (the survey covers the type of work undertaken, time taken to do the work, cleanliness of the team, friendly and professional interaction, overall performance of the fitting team).

14th January 2022

"Team were professional at all times, keeping us informed of progress and plans for time frames of installing the windows."

Score 46/50

J Rowlinson

Pettaugh

 

Thank you for choosing us to install your windows.

7th January 2022

"Thank you! Will recommend and use again."

Score 50/50

Mrs Crane

Woodbridge

 

Thank you for ordering your new door from us.

6th January 2022

"Price was good. Staff were polite and worked really hard. Would recommend to anyone."

Score 50/50

Mr Eagles

Trimley St. Mary

 

Thank you for ordering your new patio door from us.

4th January 2022

"Thanks very much for your work. Very satisfied. Also thanks for replacing the old lock on my back door"

Score 36/50

Mrs Gavazzi

Saxmundham

 

Many thanks, another front door installed in Saxmundham.