User Terms and Conditions

These Terms and Conditions explain the rules for using SpinKong Casino, including how accounts, payments and promotions work. They form the agreement between you and us when you access or use the platform. Please read them before using your account. By continuing to use SpinKong Casino, you confirm that you understand and accept these Terms.

Account responsibilities

You are responsible for keeping your login details secure and for all activity carried out through your account. Do not share access with another person or allow anyone else to use your account. Keep your contact and personal details accurate and tell us if they change.

We may ask you to verify your identity, age, address or payment method. Checks may be required when you open an account, while you use the platform or before we process a withdrawal. Please provide clear and accurate information. We may restrict account features while checks are pending or if we cannot confirm the information provided.

You can use the account limits and responsible-use tools available on the platform. You should not use SpinKong Casino if gambling is causing you harm or if you are not able to do so responsibly.

Eligibility requirements

You must be at least 18 years old and legally permitted to use the services where you are located. You must provide your own details and may hold only one personal account unless we expressly agree otherwise. We may decline an application or restrict access if eligibility cannot be confirmed or if we identify inaccurate details, duplicate accounts or other concerns.

Acceptable use

Use SpinKong Casino only for lawful personal purposes. You must not interfere with the platform, misuse a technical feature, attempt to access another person’s account or use the services for fraud, money laundering or any other unlawful activity. Do not use payment methods that you are not authorised to use.

We may review account activity where needed to protect users, payments or the platform. If we identify a possible breach of these Terms, we may ask for further information, limit account access, suspend an account or close it. Any action will depend on the circumstances and may affect pending transactions or account balances.

Bonuses and promotions

Promotions are subject to the terms shown with each offer. These may set eligibility rules, deposit conditions, wagering requirements, game restrictions, expiry periods or maximum payout amounts. Check the offer terms before opting in or taking part. If promotional activity appears irregular or these Terms are breached, we may withhold or remove the relevant promotional benefit in line with the offer terms.

Deposits and withdrawals

Use a payment method held in your name. Available methods, minimum and maximum amounts, processing times and any applicable charges are shown during the transaction. We may carry out verification and security checks before approving a payment or withdrawal. A request may be delayed or declined if information is incomplete, checks are outstanding or a payment cannot be confirmed. We will show any further steps required through your account or our support channels.

Disputes and support

If you have a concern about your account, a transaction or the platform, contact our support team and provide relevant details. We will review the information and respond through the available support channel. If the issue is not resolved, you may use any further complaint process made available by SpinKong Casino.

Updates to these Terms

We may update these Terms to reflect changes to the platform, our services or applicable requirements. The current version will be published on SpinKong Casino with its effective date. Where a change materially affects your use of the platform, we will take reasonable steps to bring it to your attention. Continued use after an update takes effect means you accept the revised Terms. If you do not agree, stop using the services and contact us about your account.